Plain answers to the systems questions.
How to connect what you run to the books, what to do with software you’ve outgrown, and why month-end takes so long. Written for owners and controllers, not developers.
Latest: Store credit, gift cards and the liability you may be counting twice, .
August 18, 2026 · 6 min read
How to get field-service jobs into QuickBooks without re-keying
Why completed jobs end up typed into QuickBooks by hand, what a real integration posts and when, and the four decisions that make it reconcile.
Read itSeptember 2, 2026 · 6 min read
Rebuild or bridge? What to do with an old Access database
A practical way to decide whether the Access database, VB6 app or custom system running your business should be rebuilt, migrated or connected to something newer.
Read itSeptember 23, 2026 · 7 min read
Why your systems disagree at month-end, and how to make them tie out
The handful of reasons an order system, an inventory system and the general ledger show different numbers, and the design rules that make them agree.
Read itOctober 9, 2026 · 6 min read
Before you build a customer portal: five questions to answer first
A customer portal is a window onto the systems you already run. Five questions that decide whether it removes work or adds to it.
Read itOctober 1, 2026 · 7 min read
Where AI actually fits in a small-business back office
The back-office jobs where AI reliably removes hours, the ones where it does not, and why the approval step is the whole design.
Read itOctober 17, 2026 · 7 min read
What an ageing online store is really costing you
Plugins behind on updates, licenses nobody totals, popups before the first product, orders stuck on processing: what an older store costs you.
Read itOctober 24, 2026 · 6 min read
Store credit, gift cards and the liability you may be counting twice
Why store credit and gift cards are a liability, how two plugins holding balances can double-count it, and how store orders should reach the ledger.
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