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Custom programming

Software written for the way you actually work.

When nothing off the shelf fits, we write it: internal tools, workflow apps, reporting and data pipelines, scoped as a fixed-fee build you own outright.

Example · job board · 4:12 pm

This week’s jobs, from quote to invoice

Up to date

Quoted

  1. J-1043Water heater swap9:40 am
  2. J-1044Panel upgrade11:00 am
  3. J-1046Drain line repair3:20 pm

Scheduled

  1. J-1042Lighting retrofitThu 2:15 pm
  2. J-1041Backflow testFri 7:30 am
  3. J-1045Thermostat installFri 1:00 pm

Invoiced

  1. J-1040Rooftop unit replacement4:12 pmPosted to QuickBooks
  2. J-1037Service callWed 10:30 am
Built around your process, not a template.

What we do.

Software written for the way your business actually runs, when nothing off the shelf fits.

  • Internal tools and workflow apps

    The quoting tool, the scheduling board, the approval flow that your industry's software doesn't have. Built around your process, not a template.

  • Reporting and data pipelines

    Data pulled from the systems you run, cleaned, and delivered as the report you actually need, on the schedule you need it.

  • Fixed-fee, scoped builds

    A written Statement of Work with a fixed price. Half when you sign, half when we deliver. No open-ended hourly billing.

  • You own the code

    Source code, documentation and the accounts in your name. Any developer can pick it up later.

What the audit covers.

  1. 1Systems auditTwenty minutes, free. What you run, what's breaking, what to fix first.
  2. 2Fixed-fee scopeA written Statement of Work with a fixed price. Half at signing, half on delivery.

Signs you need it.

  • A spreadsheet has become the system, and only one person understands it.
  • You've bought software that does eighty percent of the job, and the other twenty percent is done by hand.
  • A report that matters takes someone a day to assemble every month.

How we work.

No open-ended hourly billing, and no system you can’t take with you.

  1. 1Systems auditTwenty minutes, free. What you run, what's breaking, what to fix first.
  2. 2Fixed-fee scopeA written Statement of Work with a fixed price. Half at signing, half on delivery.
  3. 3Build alongsideThe new system or bridge runs next to what you have. Nothing stops.
  4. 4Reconciled cutoverTotals checked against the old system before anyone switches.
  5. 5Documented handoverSource code, documentation and accounts in your name. You own it.
  6. 6Optional maintenanceMonthly, cancellable on 30 days' notice. Never required.

Questions about custom programming.

How much does a custom build cost?

It depends on scope, which is what the free systems audit establishes. Every project is quoted as a fixed fee in a written Statement of Work before any work starts, so the number you sign is the number you pay. Half is due at signing and half on delivery.

Do you build from scratch or on top of the tools we have?

Whichever is cheaper to own. Often the right answer is a small custom tool that sits on top of QuickBooks, your CRM or your scheduling software rather than replacing them. We only write code where buying doesn't fit.

What happens if we need changes after it's built?

You can hire us for changes, or any other developer, because you own the code and the documentation. If you want ongoing maintenance, we offer it monthly, cancellable on 30 days' notice.

Get your free 20-minute systems audit.

Tell us what you run and what’s breaking. We’ll map how your systems fit together, point out the quickest wins, and reply within one business day to set up the call.

  • Three questions. About a minute.
  • We reply by email. Leave a phone number only if you want a call.

Example · systems map · what the audit produces

  • Website
  • Job system
  • Spreadsheets
  • Inventory system
  • QuickBooks, Xero or NetSuite
  • Re-keyed by hand
  • Connected
How your systems fit together, and every place information gets re-keyed between them.
What’s the biggest problem right now?
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